If the Training is too difficult for a staff member or volunteer to complete due to past personal experience, it is never a bad idea to suggest (or provide) professional counseling services from a counselor with clinical experience addressing child sexual abuse issues.
A possible alternative for Training completion is to have an Administrator or Supervisor paraphrase the Training, communicating the guiding principles of the Training segment by segment. Afterwards, we recommend requiring completion of the 25-question quiz to earn a Certificate of Completion.
Offering this alternative reveals underlying issues that may need to be addressed: has this individual had an opportunity to process past trauma in a healthy manner? Is this a pinnacle employee upon whom you are relying for compliance with state reporting requirements?
Typically, individuals who have difficulty speaking about past childhood trauma may not have fully resolved past personal experiences involving abuse. In such cases, those who have difficulty completing Training may be unable to properly respond to circumstances mirroring past traumatic events, such as recognizing or reporting alleged or suspected abuse.
If this is a pinnacle employee or volunteer, one upon whom you are relying for compliance with mandatory reporting requirements or one with significant responsibility in your child protection efforts, this work-around is not best practice.