How to transfer Administrative access when leaving an Organization


If you are the only Safety System Administrator (SSA) at an Organization, complete the following steps to transfer Administrative access to the new SSA:

  1. Click ‘Manage Users’ in the left-hand toolbar.
  2. Click the green ‘Add User’ button in the top left-hand corner.
  3. If you know the incoming Administrator’s name and email address, add the new Administrator as an SSA. See the instructions below for adding an Administrator if you do not know his or her name or email address.
  4. Once the new Administrator has logged in, request that he or she mark your profile as inactive.


If you do not know the incoming Administrator’s name or email address, create a generic profile such as: “ABC Administrator.” Use an Administrative (and accessible) email such as “” Record the login credentials, so the incoming Administrator can locate the username and password and log in. When the new Administrator logs in, he or she can edit the User profile and change the name and email address on file.

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