How to Order Background Checks

We offer two methods to order Criminal Background Checks: QuickApp and Longform.

The QuickApp sends a secure email to the User allowing the User to enter his or her personal information and digitally sign the disclosure form. SSAs are notified when the Background Check process is complete.

The Longform enables Administrators to enter User information on the User’s behalf. This option is appropriate for Users without an email address or those who are not comfortable with technology. Administrators can collect User information through a printed copy of the disclosure form available in the Document Library.

To order a Criminal Background Check via QuickApp:

1. Click the ‘Background Checks’ tab in the left-hand toolbar.
2. Click ‘Order Background Checks’ in the top left corner.
3. Check the box to the left of the User(s) for whom you want to order a Background Check.
4. Click Select ‘Level’ and choose the Background Check level desired. (Learn more about Background Check levels here.)
5. Click the blue ‘Order QuickApp’ button. (A pop-up certificate will appear that must be read and accepted before ordering. For more information about this pop-up, click here.)

Users have 14 days to complete the Background Check request before the link expires. A fee is incurred only when the User completes the Background Check request.

Before ordering a Criminal Background Check via Longform:

1. Access the ‘Documents’ tab to view the Summary of Forms by clicking ‘Documents’ in the left-hand menu, then ‘Sample Documents’ in the top tab bar. This summary will list all required documents necessary for the Longform.
2. Print the necessary documents located in the Document Library and have the applicant complete them. Once you have the completed documents, you are ready to order.

To order a Criminal Background Check via Longform:

1. Click the ‘Background Checks’ tab in the left-hand toolbar.
2. Click ‘Order Background Checks’ in the top left-hand corner.
3. Check the box to the left of the User for whom you want to order a ‘Background Check.’
4. Click Select ‘Level’ and choose the ‘Background Check’ level desired. (Learn more about Background Check levels here.)
5. Click Longform and enter the information from the disclosure form. (A pop-up certificate will appear that must be read and accepted before ordering. For more information about this pop-up, click here.)
6. Click ‘Submit.’

Once a Background Check has been completed, the Safety System Administrator must view and take action on the completed Background Check. More information about how to accept or reject a Background Check can be found here. 

Please Note:

It’s very important to correctly identify the User as an employee or volunteer, as the disclosure form will correspond to the User type.

Once the confirmation message appears on your screen, you have successfully ordered your Background Check(s).