How to Accept or Reject a Background Check

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Every Background Check requires action from an Administrator. A Background Check will not show as approved on the ‘Manage Users’ page until it is approved on the ‘Background Checks’ page.

To view a completed Background Check, click ‘Background Checks’ in the left-hand menu, then select ‘In Process.’ 

After reviewing a completed Background Check, you may take action by clicking the gear symbol in the right-hand column. For more information about the actions that may be taken on a Background Check, click here.

Warning!

Do not take any action on a Background Check until processing is complete. Taking action prematurely will interrupt the process and require the Background Check to be archived and reordered.

Once action has been taken on a Background Check, it will appear in the ‘View All’ tab on the ‘Background Checks’ page.

Get the most out of your Background Checks by viewing our Background Checks Training, located in your Training library. This Training covers the strengths, weaknesses and strategies in the use of Background Checks.

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