Anastacia Wicks
Activity overview
Latest activity by Anastacia Wicks-
Anastacia Wicks created an article, Setting Up Continuous Monitoring
Continuous Monitoring is available to organizations enabled for Abuse Prevention Systems Background Checks. It provides near real-time alerts on new arrest activity related to staff members or volu...
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Anastacia Wicks created an article, Troubleshooting Users Not Receiving Emails with Training Link
If a user is not receiving Training emails, please try the following: - Verify that the user’s email is correct. - Resend the Training to the user. - Ask the user to check his or her junk or spam f...
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Anastacia Wicks created an article, How to Manually Enter Background Checks From an Outside Source
To track Background Check completions and renewals from another provider in the Control Panel: - Click ‘Manage Users’ on the left-hand menu. - Click the edit user icon to the left of the user’s nam...
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Anastacia Wicks created an article, How to Edit Billing Information
To update billing information: - Click the gear symbol in the top right-hand corner and select ‘Organization Information.’ Don’t see ‘Organization Information?’ Only SSAs can view this page. If yo...
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Anastacia Wicks created an article, How to Update Training Settings
- Click ‘Trainings’ in the left-hand menu. - Click ‘Training Settings’ in the top menu. -Click the action button to the right of the Training you would like to update. - Update the information you...
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Anastacia Wicks created an article, How to Enable Self-Pay For Trainings
Organizations now have the ability to select ‘Self-Pay’ when ordering Trainings. This feature enables a user to purchase his or her own Training within an organization’s account at the member price...