Emma Walker
Articles
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Where can I find training and background check completion notifications?
Click the 'notification bell' in the top right-hand corner for Organization Notifications.
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Should we keep the Abuse Prevention Systems copyright on the sample documents we’re using?
Yes, please leave the copyright designation in the footer, and add this language: ‘Base policy material created by Abuse Prevention Systems, program-specific edits added by __(Organization name)__.’
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Should we keep disclosure forms for background checks?
Yes. Learn more about record retention here.
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I forgot my username and/or password.
If you have forgotten your login credentials, please submit a request to our Customer Support Team. In your request, please include your name, Organization, and email address associated with your U...
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How to View Completed Background Checks
Select ‘Background Checks’ on the left-hand menu. Click ‘In Process’ in the top toolbar. Click ‘View’ under the Status column of the User whose Background Check you would like to view. Once a...
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How to send training to a user without email or computer access
An email address is required because Training and Background Check links are sent to Users via email. For Users without an email address, use this workaround: When adding the User, enter your emai...
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How to Enable Self-Pay For Background Checks
Setting up Self-Pay Background Checks Organizations now have the ability to select ‘Self-Pay’ when ordering Background Checks. This feature enables a User to purchase his or her own Background Chec...
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How to Customize the Trainings Dashboard View
You are now able to customize what appears on the Training Dashboard. To add columns: Click 'Trainings' in the left-hand menu. Click 'Dashboard' in the top toolbar. Click the 'Add Button' in th...
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How to Change the Passing Score for Training Quiz
Click ‘Trainings’ in the left-hand menu. Click ‘Training Settings’ in the top menu. Click the ‘Edit’ button to the right of the Training you wish to update. Find the Minimum Awareness Training...
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How to Batch Upload Users
If you have more than 40 Users, we recommend utilizing the batch import to upload a group of Users at one time. To complete a batch import: View the import instructions attached below. Email the c...