FAQ
Knowledge base
New Updates
Important Information
Sexual Abuse Awareness Training
- How to Manage Automatic Training Renewal
- Awareness Training Versions and Settings
- How to view Certificate of Completion
- How to conduct a group training
- How to Change the Renewal Period for Training
- How to Change the Passing Score for Training Quiz
Skillful Screening Training
Important Information
- What is the Adverse Action Process and why is it important?
- Setting up background checks
- States That Do Not Offer Continuous Monitoring
- Abuse Prevention Systems Search Description and Court Fee Schedule
- Does Abuse Prevention Systems offer Credit Checks?
- Why Do Pop-Ups Appear Each Time I Order or View A Background Check?
Managing Background Checks
- How to Manage Background Check Automatic Renewals
- How to Order Background Checks
- How to Accept or Reject a Background Check
- How to Receive Background Check Renewal Reminder Emails
- Background Check Statuses and Actions
- How to show Background Check completion for PA
Integrations
- How to Add Webhooks
- How to Generate an API Key
- Need an API?
- Can Abuse Prevention Systems integrate with my LMS?
- How to integrate with Planning Center
- How to integrate with Pushpay
Sample Policies & Procedures
Reports
Other
- What Changes Should I Expect From Assembly Bill 506 (AB506)?
- We would like more information on live training
- How do I edit spelling on a Certificate of Completion?
- Does Abuse Prevention Systems offer customer references or a list of Organizations served?
- What do the different icons represent?
- I would like to share Abuse Prevention Systems with others. Do you have resources about membership I can give them?
Getting Started
Important Information
- How to Change or Reset a Password
- About tags
- User Dashboard Information
- How to Disable Training Links
- How to Send the Dashboard Link
- How to Edit the Dashboard Link Email
Managing Users
- How to Edit User Information
- How to Add Users
- How to Add Another Administrator
- How to Batch Upload Users
- How to Edit a Supervisor's Permissions
- How to Remove Users