FAQ

• How to Customize the Training Dashboard View

  Members may customize what appears on the Train...

• How to Update Training Settings

  - Click ‘Trainings’ in the left-hand menu. - Cl...

• How to Send Trainings

  To send Trainings: Click ‘Trainings’ in the le...

• How to Customize the Training Email Template

  Training Email Templates can be customized to c...

• What is the Training Library?

  This feature houses ALL Trainings available to ...

• What Trainings Are Offered?

  The Abuse Prevention Systems Training Library c...

• How to Manage Automatic Training Renewal

  To enable Automatic Training Renewals: - Click ...

• What is the Adverse Action Process and why is it important?

  Adverse Action Process Adverse Action, as it re...

• Which Background Check Level Should Your Organization Run, and How Often?

  When conducting Background Checks, it is essent...

• Setting up Background Checks

  To enable Background Checks for your organizati...

• How to Order Background Checks

  Abuse Prevention Systems provides two Backgroun...

• How to Customize the Background Check Email Template

  When a Background Check is ordered for a user t...

• How to Manage Background Check Automatic Renewals

  To Enable Background Check Automatic Renewals:1...

• What is 'Applicant Self-Disclosed?'

  When ordering a Background Check, you may inclu...

• How to Accept or Reject a Background Check

  Every Background Check requires action from an ...

• How to Purge Cache and Cookies

  Click on your browser below for step-by-step in...

• Reference+ Demo

• How to Create a Document in Reference+

  - Click ‘Reference+’ in the left-hand menu.- Cl...

• Getting Started

  Please view our Getting Started video below.  

• How to Change or Reset a Password

  - Click the gear symbol in the top right-hand ...

• How to Edit User Information

  - Click ‘Manage Users’ on the left-hand toolbar...